If you have questions or run into issues with your UCSF MyChart account, you can reach UCSF MyChart Customer Service at 415-514-6000 or email them at patient.relations@ucsf.edu. They can assist with login problems, technical support, billing inquiries, and account setup. You can also send a secure message through your UCSF MyChart account if you are…
Absolutely. Simply go to the “Medications” section, choose the prescription you want to refill, and submit the request. Your care team will process it, and you’ll be notified when it’s ready.
First, check your internet connection and try refreshing the page. If the issue persists, clear your browser cache or try a different device or browser. For ongoing problems, contact UCSF MyChart Technical Support.
Yes. You can grant “proxy access” to trusted individuals, allowing them to view and manage your health information. This is especially helpful for parents, caregivers, or family members assisting with care.
In most cases, results are available within 1–3 business days after they are processed. Some sensitive results may be released only after your care team has reviewed them with you.
Yes. If you have MyChart accounts at other healthcare organizations, you can connect them using the “Link My Accounts” option in UCSF MyChart. This allows you to view health information from multiple systems in one place.
Yes. UCSF MyChart can be accessed from anywhere with an internet connection. However, certain telehealth or video visit features may only work within the U.S. due to licensing and privacy regulations.
If you can’t remember your UCSF MyChart username or password, simply click “I Forgot My Username?” or “I Forgot My Password?” on the login page. You’ll be guided through identity verification — which may include two-step verification — to securely reset your details. If you still need help, you can contact UCSF MyChart Customer Service…
Here are 5 key new features available in UCSF MyChart: Video Visits – Connect with your UCSF care team through secure virtual appointments. Test Results Alerts – Get real-time notifications when new lab or imaging results are ready. Integrated Prescription Refills – Request and track medication refills directly from the app or website. Two-Step Verification…
UCSF MyChart is UCSF Health’s secure online portal that lets patients manage their healthcare anytime, anywhere. UCSF stands for the University of California, San Francisco, a world-renowned medical and research institution. Through MyChart, patients can view test results, schedule appointments, message their care team, request prescription refills, pay bills, and access health records — all…