UCSF MyChart Features and Benefits

This page gives you a clear picture of the essential tools, services, and added conveniences UCSF MyChart provides for patients. Understanding these features will help you take full advantage of what’s available and make managing your health much easier.

UCSF MyChart is more than just a place to check your medical records — it’s a secure, user-friendly platform that connects you with your care team, keeps you informed, and helps you take an active role in your health. Below is a closer look at the key features you can enjoy.

Key Features of UCSF MyChart

Access to Your Health Records

View your lab results, imaging reports, immunizations, and visit summaries in one secure location. Staying informed about your health helps you make better decisions and track your progress over time.

Appointment Scheduling and Management

Book, reschedule, or cancel appointments with your UCSF providers at any time. You can also view upcoming appointments and receive reminders so you never miss a visit.

Prescription and Medication Management

Review your current medications, request refills, and track your prescription history. This makes it easier to follow your treatment plan and avoid missed doses.

Secure Messaging with Your Care Team

Send private, non-urgent messages directly to your doctors, nurses, and other UCSF healthcare providers. This is a quick way to ask questions, get clarification, or follow up on care.

Online Bill Viewing and Payment

Easily review your statements and pay your UCSF medical bills online through a secure payment system. This helps you stay on top of your healthcare expenses without the need for phone calls or mail.

Health Monitoring Tools

Track important health metrics such as blood pressure, blood sugar, and weight. You can also view trends in your lab results, making it easier to follow your health goals.

Visit History and Summaries

Review summaries from previous visits, which can be especially helpful for managing ongoing conditions or recalling details from past treatments.

Two-Step Verification Support

Two-Step Verification Support in UCSF MyChart adds an extra layer of security to protect your personal health information. When logging in, you’ll enter your username and password, followed by a unique, one-time six-digit code sent to you via text message or email. This process ensures that even if someone knows your password, they cannot access your account without also having access to your secondary verification method.

You can choose to “trust” personal devices for up to 365 days, reducing the need to enter the code each time you log in, while still keeping your account secure. This feature helps safeguard sensitive medical data and gives you greater confidence when managing your healthcare online.

Update Your Personal Information

Keep your address, contact information, and insurance details current so your care team always has the right information to reach you and process your care.

Benefits on the UCSF MyChart Mobile App

Fast and Secure Login Options

Access your account with a 4-digit passcode, fingerprint, or facial recognition for quick and secure entry.

Apple Watch Integration

Pair UCSF MyChart with your Apple Watch to view upcoming appointments, receive notifications, check prescriptions, and read provider messages on the go.

Inpatient MyChart Bedside

If you’re admitted to UCSF, MyChart Bedside helps you stay informed during your hospital stay. You can view your daily schedule, meet your care team, send non-urgent requests, and access educational resources about your treatment.

Care Plan Support

Receive personalized reminders, educational materials, and progress tracking tools to help you stay on top of your provider’s recommended care plan.

Still Need Assistance?

If you’d like more help getting started, troubleshooting, or learning how to make the most of UCSF MyChart on both web and mobile, our Frequently Asked Questions are a great place to start. You’ll find answers to common setup issues, account management tips, and guidance on using key features.

If you need help creating or accessing your account, call the UCSF MyChart Customer Service line at (415) 514-6000, available 24 hours a day, 7 days a week.

For complete contact details, visit the UCSF Health Contact page. You can also explore more about UCSF MyChart’s main features, benefits, and services to get the most out of your healthcare experience.