What is UCSF MyChart all about?

UCSF MyChart is UCSF Health’s secure online portal that lets patients manage their healthcare anytime, anywhere. UCSF stands for the University of California, San Francisco, a world-renowned medical and research institution. Through MyChart, patients can view test results, schedule appointments, message their care team, request prescription refills, pay bills, and access health records — all in one convenient place.

What Are the New Features of UCSF MyChart?

Here are 5 key new features available in UCSF MyChart: Video Visits – Connect with your UCSF care team through secure virtual appointments. Test Results Alerts – Get real-time notifications when new lab or imaging results are ready. Integrated Prescription Refills – Request and track medication refills directly from the app or website. Two-Step Verification – Enhanced security to protect your personal health information. Mobile-Friendly Design – A streamlined layout for easier access on smartphones and tablets.

I forgot my UCSF MyChart login information. What should I do?

If you can’t remember your UCSF MyChart username or password, simply click “I Forgot My Username?” or “I Forgot My Password?” on the login page. You’ll be guided through identity verification — which may include two-step verification — to securely reset your details. If you still need help, you can contact UCSF MyChart Customer Service for further assistance.

Can I access UCSF MyChart from outside the United States?

Yes. UCSF MyChart can be accessed from anywhere with an internet connection. However, certain telehealth or video visit features may only work within the U.S. due to licensing and privacy regulations.

Can I link my UCSF MyChart to another health system’s MyChart account?

Yes. If you have MyChart accounts at other healthcare organizations, you can connect them using the “Link My Accounts” option in UCSF MyChart. This allows you to view health information from multiple systems in one place.

How quickly will my test results appear in UCSF MyChart?

In most cases, results are available within 1–3 business days after they are processed. Some sensitive results may be released only after your care team has reviewed them with you.

Can I give a family member or caregiver access to my UCSF MyChart?

Yes. You can grant “proxy access” to trusted individuals, allowing them to view and manage your health information. This is especially helpful for parents, caregivers, or family members assisting with care.

What should I do if UCSF MyChart is not loading or showing an error?

First, check your internet connection and try refreshing the page. If the issue persists, clear your browser cache or try a different device or browser. For ongoing problems, contact UCSF MyChart Technical Support.

Can I use UCSF MyChart to request a prescription refill?

Absolutely. Simply go to the “Medications” section, choose the prescription you want to refill, and submit the request. Your care team will process it, and you’ll be notified when it’s ready.

Who should i contact when i have questions or troubles with my account?

If you have questions or run into issues with your UCSF MyChart account, you can reach UCSF MyChart Customer Service at 415-514-6000 or email them at patient.relations@ucsf.edu. They can assist with login problems, technical support, billing inquiries, and account setup. You can also send a secure message through your UCSF MyChart account if you are able to log in.

UCSF MyChart Login - UCSF Health

UCSF MyChart is an online service from UCSF Health that gives patients a secure, convenient way to manage their healthcare from a computer, tablet, or phone. It’s designed to keep you connected with your care team while giving you 24/7 access to important medical information.

Through MyChart, you can view test results as soon as they’re available, update your medical history, request appointments (including virtual visits), and change personal details like your address or contact preferences.

With UCSF MyChart, you can:

See your test results without waiting for a phone call.
Review and update your health records and insurance information.
Schedule or request both in-person and video visits.
Update personal information, such as your address and emergency contacts.

UCSF Health Overview

UCSF Health is a top-tier academic medical system based in San Francisco, California. It’s known for delivering exceptional care, conducting cutting-edge research, and training future healthcare leaders. The organization operates multiple hospitals, outpatient centers, and specialty clinics across Northern California, with services ranging from routine checkups to highly specialized treatments like organ transplants and cancer care. UCSF Health has a reputation for excellence in areas such as neurology, cardiology, oncology, and pediatrics, thanks to a team of world-class physicians, researchers, and staff.

Primary Services: From primary care and specialty services to advanced surgical procedures, UCSF Health offers a wide range of medical solutions to meet patient needs. Pediatric care is provided through UCSF Benioff Children’s Hospitals, while other specialized programs address complex conditions like heart disease, neurological disorders, and cancer.

Reach: With a network of hospitals, clinics, and telehealth options, UCSF Health serves patients throughout Northern California and beyond.

Reputation: Consistently ranked among the top hospitals in the nation, UCSF Health is recognized for compassionate, high-quality care and its commitment to innovation.

Digital Care: UCSF MyChart is the main patient portal, offering easy access to medical information, communication with providers, bill payment, and prescription management.

UCSF MyChart Official Portal: https://www.ucsfhealth.org/mychart
UCSF Health Official Website: https://www.ucsfhealth.org

UCSF MyChart Login

If you don’t yet have an account, click on “Sign Up” and follow the steps to register. If you already have a UCSF MyChart account, logging in is simple.

Visit the MyChart login page.
Enter your UCSF MyChart username and password.
and click “Log In.”

Need Assistance?

Forgot Login Information? incase you no longer remember your mychart password or username, Use the “Forgot Username?” or “Forgot Password?” links on the login page to reset your information. You’ll need to confirm your identity using your email, phone number, or other account details.

Locked Account?: Accounts may be temporarily locked after multiple failed login attempts. If this happens, wait a few minutes and try again or contact UCSF MyChart support at 415-514-6000.

Technical Issues: Problems logging in may be fixed by clearing your browser’s cache or switching to another browser. For more help, use the contact options on the UCSF Health website.

UCSF MyChart Features

UCSF MyChart gives you several features and benefits, a personal, secure space to manage your health. You can:

View your medical records, lab results, and visit notes.
Book, reschedule, or cancel appointments.
Request medication refills and track their status.
Send secure messages to your healthcare team.
Review and pay medical bills online.
Update your health and personal details to keep your records accurate.

UCSF MyChart App

The UCSF MyChart mobile app brings all the benefits of the portal to your smartphone. You can check results, request appointments, manage prescriptions, and join video visits—all from your pocket. Go to the MyChart App Download page, the app is available free on the Apple App Store and Google Play Store, and it’s designed to keep you connected to your care whenever you need it.

UCSF MyChart Login Guide Frequently Asked Questions

What is UCSF MyChart and how do I log in?

UCSF MyChart is an online portal where patients can securely access their medical records, communicate with providers, request prescription refills, and manage appointments. To log in, visit the UCSF MyChart website, enter your username and password, and complete two-step verification if required.

Where can I find the UCSF MyChart login page?

You can access the UCSF MyChart login page at https://www.ucsfhealth.org/mychart from any computer or mobile device with internet access.

Do I need an account before I can log in?

Yes. You must first sign up for a UCSF MyChart account either with an activation code from your provider or by verifying your identity online before you can log in.

What if I forgot my UCSF MyChart username?

Click the “I Forgot My Username?” link on the login page and follow the prompts to recover it by verifying your personal information.

What if I forgot my UCSF MyChart password?

Click the “I Forgot My Password?” link on the login page, verify your identity, and follow the instructions to reset your password.

Why am I being asked for a verification code when logging in?

UCSF MyChart uses two-step verification to protect your account. You will receive a one-time 6-digit code via text or email that you must enter after your username and password.

Can I log in to UCSF MyChart from my mobile device?

Yes. You can log in through any mobile browser or by downloading the free MyChart app, selecting UCSF Health as your organization, and entering your login credentials.

How do I enable ‘Trust This Device’ to skip two-step verification?

When prompted during login, keep the “Trust This Device” option checked to skip two-step verification for 90 days on that device or browser.

Why can’t I log in even though my credentials are correct?

Check that your internet connection is stable, ensure you’re using the correct username and password, and confirm that your account has not been locked due to too many failed login attempts.

What browsers are supported for UCSF MyChart login?

UCSF MyChart works best on the latest versions of Chrome, Firefox, Microsoft Edge, and Safari. Older browsers may not display all features correctly.

Can multiple family members use the same login?

No. Each patient should have their own UCSF MyChart account. However, you can request proxy access to manage another person’s health information if authorized.

Is UCSF MyChart login secure?

Yes. The system uses encryption, secure passwords, and two-step verification to protect your health information from unauthorized access.

Can I stay logged in to UCSF MyChart?

For security reasons, sessions automatically time out after a period of inactivity. If you’re on a personal device, you can use “Trust This Device” to make logging in quicker.

What should I do if I’m locked out of my UCSF MyChart account?

If your account is locked due to multiple failed login attempts, contact UCSF MyChart Customer Service at (415) 514-6000 for assistance.

Can I change my UCSF MyChart password after logging in?

Yes. Go to your account’s Security Settings and follow the prompts to create a new password at any time.

All Common UCSF MyChart FAQs

All FAQs

What is UCSF MyChart all about?
UCSF MyChart is UCSF Health’s secure online portal that lets patients manage their healthcare anytime, anywhere. UCSF stands for the University of California, San Francisco, a world-renowned medical and research institution. Through MyChart, patients can view test results, schedule appointments, message their care team, request prescription refills, pay bills, and access health records — all in one convenient place.
What Are the New Features of UCSF MyChart?
Here are 5 key new features available in UCSF MyChart:
1. Video Visits – Connect with your UCSF care team through secure virtual appointments.
2. Test Results Alerts – Get real-time notifications when new lab or imaging results are ready.
3. Integrated Prescription Refills – Request and track medication refills directly from the app or website.
4. Two-Step Verification – Enhanced security to protect your personal health information.
5. Mobile-Friendly Design – A streamlined layout for easier access on smartphones and tablets.
I forgot my UCSF MyChart login information. What should I do?
If you can’t remember your UCSF MyChart username or password, simply click “I Forgot My Username?” or “I Forgot My Password?” on the login page. You’ll be guided through identity verification — which may include two-step verification — to securely reset your details. If you still need help, you can contact UCSF MyChart Customer Service for further assistance.
Can I access UCSF MyChart from outside the United States?
Yes. UCSF MyChart can be accessed from anywhere with an internet connection. However, certain telehealth or video visit features may only work within the U.S. due to licensing and privacy regulations.
Can I link my UCSF MyChart to another health system’s MyChart account?
Yes. If you have MyChart accounts at other healthcare organizations, you can connect them using the “Link My Accounts” option in UCSF MyChart. This allows you to view health information from multiple systems in one place.
How quickly will my test results appear in UCSF MyChart?
In most cases, results are available within 1–3 business days after they are processed. Some sensitive results may be released only after your care team has reviewed them with you.
Can I give a family member or caregiver access to my UCSF MyChart?
Yes. You can grant “proxy access” to trusted individuals, allowing them to view and manage your health information. This is especially helpful for parents, caregivers, or family members assisting with care.
What should I do if UCSF MyChart is not loading or showing an error?
First, check your internet connection and try refreshing the page. If the issue persists, clear your browser cache or try a different device or browser. For ongoing problems, contact UCSF MyChart Technical Support.
Can I use UCSF MyChart to request a prescription refill?
Absolutely. Simply go to the “Medications” section, choose the prescription you want to refill, and submit the request. Your care team will process it, and you’ll be notified when it’s ready.
Who should i contact when i have questions or troubles with my account?
If you have questions or run into issues with your UCSF MyChart account, you can reach UCSF MyChart Customer Service at 415-514-6000 or email them at patient.relations@ucsf.edu. They can assist with login problems, technical support, billing inquiries, and account setup. You can also send a secure message through your UCSF MyChart account if you are able to log in.